Lessons
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Lesson 1
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Projects and project teams
Project fundamentals
Understanding the phases of a project life cycle
Identifying the characteristics of a successful project
Project teams
Understanding the stages of a project team
Organizing a project team
Avoiding pitfalls in project teams
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Lesson 2
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Creating a project team
Characteristics of a project team
Understanding diversity
Identifying the roles of project stakeholders
Individual responsibilities
Recognizing stress
Evaluating individual performance in a team
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Lesson 3
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Conducting team meetings
Team meetings
Identifying roles in project team meetings
Maximizing effectiveness
Building team cohesion
Introductory meetings
Understanding introductory meetings
Setting goals
Pitfalls to successful meetings
Understanding communication issues
Identifying the affects of misunderstood roles
Managing conflict
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Lesson 4
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Communicating in a project team
Listening skills
Improving active listening skills
Identifying comprehensive and supportive listening
Verbal communications
Communicating clearly
Communicating assertively
Understanding effective verbal communication
Understanding empowerment
Feedback
Receiving feedback
Giving feedback
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Lesson 5
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Decision-making in a project team
Methods of decision-making
Identifying decision-making methods
Conflicts and consensus
Resolving conflict in a team
Dealing with difficult team members
Achieving consensus
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Lesson 6
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Preparing teams for project work
Empowerment and motivation
Building a team
Motivating your team
Developing positive culture
Change management
Identifying factors that lead to change
Providing support
Existing project team improvement
Improving your team
Directing team focus
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