Lessons
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Lesson 1
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Problem solving basics
Fundamentals of problem solving
Discussing problem solving
Handling problems
Identifying problems
Effective problem-solving approaches
Discussing effective problem-solving approaches
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Lesson 2
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Problem solving in the corporate world
Problem solvers
Identifying problem solvers and their skills
The corporate problem-solving culture
Identifying the corporate culture
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Lesson 3
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Problem-solving process
Identifying problems
Analyzing the situation
Gathering information
Identifying solution criteria
Committing to a solution
Generating solutions
Choosing the best solution
Implementing a solution
Confirming problem elimination
Measuring solution success
Managing solution project
Communicating problem-solving changes
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Lesson 4
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Critical thinking and information analysis
Critical thinking
Developing reasoning skills
Developing logic skills
Quantitative analysis
Discussing quantitative analysis techniques
Examining financial analysis techniques
Discussing forecasting techniques
Qualitative analysis
Discussing qualitative analysis techniques
Thinking creatively in problem solving
Using analogies in problem solving
Discussing mind mapping
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Lesson 5
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Problem-solving teams
Managing problem-solving teams
Building a problem-solving team
Conducting team meetings
Driving a successful team
Encouraging team members
Interacting with team members
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