Lessons
|
Lesson 1
|
Understanding Business Communication
Identify Basic Communication Techniques
Describe Formal and Informal Communication
|
Lesson 2
|
Communicating in Writing
Write Effective Business Documents
Write Effective Business Letters
Write Effective Memos
Write Effective Reports
|
Lesson 3
|
Communicating with Graphics
Create Graphics for Business Communication
Communicate Static Information
Communicate Dynamic Information
|
Lesson 4
|
Using Verbal and Non-verbal Communication
Describe Verbal and Non-verbal Communication
Identify Elements of Effective Meetings
Identify Elements of Effective Presentations
Read Body Language
|
Lesson 5
|
Communicating Electronically
Using Voice Communication in Business
Using Internet Communication in Business
|
